Privacy Policy

1. Information Collected by Care by Mail
2. "Cookies" and Website Logging
3. How Care by Mail uses Information Collected
4. Protecting any Information Collected
5. Disclosure of Personally Identifiable Information
6. Contact Us

Care by Mail believes strongly in protecting any personally identifiable information you share with us. This page lays out key details on our Privacy Policy. We therefore encourage you to read this Privacy Policy carefully.

1. Information Collected by Care by Mail:
When you shop on our website, we will ask you to input and will collect personally identifiable information from you such as your name, telephone number, email address, billing address, delivery address and information relating to payment for the product purchased. We may also collect any personally identifiable information that you voluntarily provide to us when you contact us, set up a business account or request a catalogue from us.

2. "Cookies" and Website Logging:
Care by Mail utilises "cookies", which allows us to recognise your computer the next time you visit our website. Cookies allow us to understand the pages on our website that have been viewed and allow us to determine the most popular areas within our website. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block cookies or receive warnings before a cookie is stored.

3. How Care by Mail uses Information Collected:
The information provided by you will enable us to process your orders, notify you on any new services launched by Care by Mail or send you information on any ongoing or upcoming promotional offers in which you voluntarily participate.
We may use the Information Collected to contact you if we have any enquiries/updates on your order.
The personally identifiable information that we store in cookies is used to track your activity at our website and to remember your individualized settings such as your online shopping cart and the configuration of your Internet browser software. This type of information is only used by us to ensure you have a better shopping experience and allow us to improve the quality of service we provide.

4. Protecting any Information Collected:
All information provided by you is highly confidential. At Care by Mail, we follow strict security procedures in the storage and disclosure of any information provided by you to prevent any unauthorised access. Our security procedures may request proof of identity before disclosing any information to you. Under no circumstances will Care by Mail disclose any of your personally identifiable information to third parties for use in marketing their products or services without your consent. All data collected and stored is governed by the Rules of the UK's Data Protection Act.
In addition to the procedures followed above, you also play a valuable part in security. Your password to access our website should never be shared with anyone and should be changed frequently. To prevent unauthorised users from using your Care by Mail account always log out after using the Care by Mail website.

5. Disclosure of Personally Identifiable Information:
We may disclose any information, including personally identifiable information to governmental agencies or any other organisations assisting us in Fraud Prevention or Investigations. Personally Identifiable Information may be disclosed if:
a) Permitted or required to do so by the law
b) Trying to protect against or prevent actual or potentially fraudulent transactions

6. Contact Us:
For any further information regarding our Privacy Policy, please contact us via the Contact Us page.